Smart Choice
Windows and More

Customer Reviews

Smart Choice Windows & More - Strongsville, Ohio | Check out our customer reviews. For a Free Estimate Call Today (440) 946-3697
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EXCELLENT
72 reviews on
Emily Quinlan
Emily Quinlan
March 20, 2023.
I just had all my windows replaced. Aaron, Jessica and their team did a fantastic job. They were very nice and helpful with everything and had the job done and cleaned up in no time. I’ll definitely recommend them and call them for my next project.
jennifer vetrano
jennifer vetrano
March 16, 2023.
I am extremely impressed with this company. From estimate to installation they were nothing less than professional! Never felt pressure to make a purchase. Explained things in a very detailed manner and most of all their customer service was exceptional. I would recommend them to be your first choice!!
Nanne M
Nanne M
February 27, 2023.
I initially contacted this company in early March 2020. I spoke with the owner, A.J., who was extremely helpful and more than willing to discuss my projects with me over the phone. This alone was a rare experience, and most window companies just have an answering service. About a week later the world shut down due to Covid, so we never followed through on the work we had discussed. Remembering how helpful A.J. had been I finally called again in Feb 2023, still needing the same work done. I didn’t need to be sold on the Sunrise Brand of windows they sell. I had already done enormous research on them and as a result had purchased a ton of them for my home in 2013 through another dealer, who no longer serves my territory. This time when I called I spoke with Mark. He’s an incredibly nice, very knowledgeable, and considerate guy. He suggested I call before driving down there on my desired day, so that he could make sure he was available to help me. I visited the Smart Choice showroom on 02/14/23. Mark could not have been more helpful or informative. As I said, I was already sold on Sunrise Windows, but I had been nervous about using a different dealer than I had used previously, as the first dealer was wonderful and had left pretty big shoes to fill. Well, my visit with Mark eliminated any hesitation I had. I will be scheduling an appointment with them very shortly so they can come out to my home and measure for the remaining windows I need replaced. I was impressed by my interactions with both Mark and A.J. as I find their high level of service is extremely rare. Also, they are not your typical salesmen in that there was no hard sell and no pressure tactics involved. I’m looking forward to buying my windows from them, and I’m absolutely open to buying a new roof and gutters from them as well. So far, dealing with Smart Choice has been a great experience.
Francesca Gunther
Francesca Gunther
January 20, 2023.
The company on a whole was wonderful. From the initial meeting to finalization of the installation. Sales were no pressure, just the facts. We were updated while windows we on order. Installation scheduling was timely. The install crew, headed by Aaron, were all very professional, they were willing to answer any questions we had. They protected our belongings and cleaned up and left the property tidy. Bottom line is this was a quality business, the windows were as described and the installation was top notch. Thank you
Dawn W
Dawn W
January 8, 2023.
Absolute professionals throughout the entire process. We’re so glad we found AJ and his whole team, our house is gorgeous!
Cleveland Recycles
Cleveland Recycles
December 20, 2022.
A great crew of guys! Professional, and detailed. I will definitely call you guys again! Thanks
John Trihas
John Trihas
November 15, 2022.
The entire sales, purchase, and installation process was outstanding. AJ does a great job with education and offering a very high quality product for the best competitve prices. The quality and workmanship of Aaron and his installation team was fantastic.
John Leffler
John Leffler
November 14, 2022.
Initial installation was 5-star. We noticed later on that the trim on one window was sloping in a little. They came out and made the necessary adjustments.
Daniel Watt
Daniel Watt
November 2, 2022.
I previously reviewed the window and garage door installation ⭐⭐⭐⭐⭐. The three man crew that came out to side our house were awesome. They took their time and did everything correctly. They were meticulous in their installation detail due to the architectural style of the house, even wrapping the brackets underneath the soffits. I really enjoyed working with them and even bought them lunch one day because they deserved it. ⭐⭐⭐⭐⭐. The two guys that came out for gutter installation were just as good as the siding crew. They asked our opinion on things and were very courteous and cleaned up well. We had this company do the windows, garage door, new Provia exterior door, siding and gutters. We were completely satisfied with their quality and love how they were concerned about our satisfaction. Very pleased to work with AJ, Bob, Mark, Jennifer and all the crews. Great job to you all, thank you!